Get HotWired!

Your most enthusiastic, loyal customers are typically your biggest advocates. Of course, their enthusiasm can often make it difficult to keep them happy. The assumption is made all too often that these customers just want free merchandise, when in reality they usually just want a deeper connection to you and your company. We can help you effectively communicate and interact with these loyal enthusiasts to ensure the best connection possible.

In the past few years, many companies have discovered huge reward by engaging their customers directly in the product design process. This concept of “co-creation” or “customer-made products” has changed the way companies small and large are doing business. Co-creation is a challenging process that will require a new level of interaction with both your customers and your colleagues.

Whether you have no idea what “social media” means we can help you execute an idea specifically for your business. Our customized sessions can give your team informative speeches, facilitate a discussion, or lead a brainstorming session. Typical session runs from a half-day session to a 2-3 days session.

Our core business is helping organizations brainstorm, detail, and implement strategies for engaging with and learning from their consumers. Our strategy projects have covered a wide range of clients, industries, and focus, but all have been based on one simple objective: Starting conversations that lead to the development of relationships between an organization and their customers.

In the past few years, many companies have discovered huge reward by engaging their customers directly in the product design process. This concept of “co-creation” or “customer-made products” has changed the way companies small and large are doing business. Co-creation is a challenging process that will require a new level of interaction with both your customers and your colleagues.

 Have you ever wondered what the vast world wide web was saying about you, or if a new article was written and no one told you, or news broke in social media such as Twitter and you had no idea? Well Easter Egg is the service you want. Easter egg can be either a weekly or monthly report of the Internets view of YOU (ie. news article, fan club posting, social media statements). Easter Eggs can also be specifically draw to a certain item such as news or magazine articles by, region, state or city. What ever you want to know about yourself Easter Egg can find and report these finding in a detailed report ready for your eyes only.